Restoring Confidence

Restoration Industry Consultants

Restoration Industry Consultants

We are Australia’s leading indoor environmental consultancy specialising in enhancing outcomes for property restoration and remediation.

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ensure compliance and efficiency

The Simple Truth

At RIC, we support Restoration Contractors, Insurance Builders, Loss Adjusters, and Insurers with independent, professional, and unbiased expertise to achieve the best outcomes for restoration and remediation projects.

Our pragmatic, experienced, and science-based consulting and project management services help clearly define the scope of work, ensure compliance, and maximize success rates. By partnering with us, you can reduce overall project lifecycles, avoid unnecessary costs and enhance the claim experiences of policyholders.

Experienced & Qualified

Experience Counts

RIC site assessors and consultants bring a wealth of experience from diverse backgrounds, including insurance building, restoration, and indoor air quality. With years of hands-on field experience and qualifications in restoration and remediation services, our team is equipped to deliver thorough assessments, practical advice, detailed scopes of work, and effective project management. This expertise ensures the best outcomes for your restoration projects.

Services Offered

  • Assessments of properties damaged by water, fire & smoke, microbial and other hazardous contaminants

  • Determination of cause and extent of damage as well as identification of pre-existing and unrelated issues

  • Provision of scope of works for required remediation and restoration

  • Restoration & Remediation Project Consulting and Management for all stages of the works

  • Post Remediation Verification and Clearances for completed projects

When we can help you

Event Types

Our services are appropriate for events such as;

  • Fire & Smoke Damage
  • Water Damage & Structural Drying
  • Microbial Contamination (mould, bacteria, etc)
  • Malicious Damage (drug residue, vandalism, etc.)

We are 100% committed to

Providing Better Outcomes

We are committed to excellence in the restoration service industry and creating better outcomes for all materially interested parties. We guarantee that;

  • all assessments are conducted or directly overseen by experienced and certified consultants

  • our remediation consultants and project managers are former remediation/restoration contractors and builders (still qualified) with years of hands-on industry experience

  • we will clearly define what is or is not claim related (pre-existing and unrelated damage)

  • we will provide pragmatic, solutions-based advice and services in accordance with recognised industry guidelines

  • we will use easy to understand language

  • we will provide clear and concise reports

  • we will not bias our reporting for any party.

We create, promote and adhere to

Industry Best Practices

We are committed to improving industry outcomes and increasing the knowledge and capabilities of those that we work with through promoting best practices, sharing our learned experience and providing leading industry education.

We are members of the following organisations and associations;

Everybody Benefits

Policy Holders

  • Confidence in work compliance

  • Helps ensure rapid turnaround times and return to normal

  • Helps prevent hazardous contamination

  • Ensure quality of workmanship

Builders & Restorer

  • Removes responsibility to define the required scope of works

  • Provides confidence on the required scope of works

  • Removes ambiguity from projects enabling quicker discission making

  • Validates restoration/remediation decisions

  • Provides access to independent third-party restoration and remediation consultants without conflict of interest

  • Provides independent verification that their completed works have met the minimum requirements set forth by the industry standards and guidelines

Insurance Business

  • Compliance with industry Standards and guidelines

  • Improves the customer experience

  • Prevents unnecessary works

  • Reduced overall claim lifecycle

  • Only remediation and repairs related to the claim are undertaken

  • Reduced risk of non-compliance, disputes and potential litigation

  • Consistent service delivery nationally (and New Zealand)

get in touch today

We’re here to help

Contact us to discuss the specific needs for your organisation and allow us to demonstrate why we are Australia’s most trusted independent consultants and project managers for property restoration and remediation.