About Us

WE’RE ALL ABOUT

fair, honest and unbiased consulting

Restoration Industry Consultants (RIC) is a team of dedicated professionals and certified consultants including indoor air quality and building science experts, licenced Builders and former restorers from around Australia and abroad. We assist our clients in achieving the very best outcomes for their restoration and remediation projects with a nationally consistent approach.

As Australia’s leading provider of pragmatic and science-based remediation and restoration consulting services for the insurance property repair industry, we are 100% committed to the provision of professional, fair, honest and unbiased consulting.

Our ongoing international education & training helps to ensure that our consultants remain up to date with the latest market trends, industry innovations and standards.

EXPERIENCE, QUALITY, PROFESSIONALISM AND EASE

Working with RIC

As many of our Site Assessors and Consultants are former insurance builders and restorers, they have hands-on field experience and qualifications in the provision of restoration and remediation services.

This experience enables RIC staff to confidently provide the practical scope of work to achieve the best outcomes for our client’s projects.

We offer the following services;

RIC is the only company in Australia that solely provides indoor environmental consulting for insurance related property damage
Our consultants are former insurance builders and restorers with qualifications in restoration, remediation and microbial investigation
RIC only take samples when deemed appropriate and interprets results of the analysis in full context of the environment they were taken from
We use easy to understand language in all communications and reports
Our staff understand the limitations of sampling as well as how to correctly interpret results

RIC’s highly qualified team of national experts can assess and consult on all aspects of restoration projects.

We ALWAYS REMAIN FOCUSSED ON

Our Main Objectives

Our focus is to reduce health risks and mitigate financial losses associated with damaged properties and resultant contamination.

We are committed to improving industry outcomes and increasing the knowledge and capabilities of those that we work with through promoting best practices, sharing our learned experience and providing leading industry education.

We are members of the following organisations and associations;

We’ve got You covered Australia-wide

Capabilities

RIC has staff around the country but provides services in other cities and regions throughout Australia via our network of approved subcontractor consultants.

Catastrophe Event Resources

RIC has sufficient resources to deploy nationally for major catastrophic events in order to assist.

Staff Locations

RIC staff and contractors frequently travel to remote and regional areas to provide services.

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