About Us

WE’RE ALL ABOUT

fair, honest and unbiased consulting

Restoration Industry Consultants (RIC) is a team of dedicated professionals predominantly made up of licenced Builders and former restorers turned certified consultants from Australia and abroad. We assist our clients in achieving the very best outcomes for their restoration and remediation projects with a nationally consistent approach.

As Australia’s leading provider of pragmatic and science-based remediation and restoration consulting services for the insurance property repair industry, we are 100% committed to the provision of professional, fair, honest and unbiased consulting.

Our ongoing international education & training helps to ensure that our consultants remain up to date with the latest market trends, industry innovations and standards.

EXPERIENCE, QUALITY, PROFESSIONALISM AND EASE

Working with RIC

As our consultants are former insurance builders and restorers, they have hands-on field experience and qualifications in the provision of restoration and remediation services. This experience enables RIC staff to confidently provide the practical scope of work to achieve the best outcomes for our client’s projects.

We offer the following services;

RIC is the only company in Australia that solely provides indoor environmental consulting for insurance related property damage
RIC* has consulted on more than 8,000 restoration and remediation projects with ZERO malpractice
Our consultants are former insurance builders and restorers with qualifications in restoration, remediation and microbial investigation
RIC does not have an internal laboratory and we only take samples when and if deemed required
We use easy to understand language in all communications and reports
Our staff understand the limitations of sampling as well as how to correctly interpret results

* Includes projects undertaken by former trading entity Eronmor which was acquired by RIC in 2019

We are an independent source of truth for all restoration projects and insurance claims.

We ALWAYS REMAIN FOCUSSED ON

Our Main Objectives

Our focus is to reduce health risks and mitigate financial losses associated with damaged properties and resultant contamination.

We are committed to improving industry outcomes and increasing the knowledge and capabilities of those that we work with through promoting best practices, sharing our learned experience and providing leading industry education.

We are members of the following organisations and associations;

We’ve got ou covered Australia-wide

Capabilities

RIC has staff around the country but provides services in other cities and regions throughout Australia via our network of approved subcontractor consultants.

Catastrophe Event Resources

RIC has sufficient resources on standby to deploy nationally for major catastrophic events in order to assess approx. 30 claims per day.

Staff Locations

RIC staff and contractors frequently travel to remote and regional areas to provide services.

CURRENT CAPACITY

10,000 claims per year with current staff and approved subcontractors

FUTURE CAPACITY

2022 – 15,000 Claims per year
2023 – 20,000 Claims per year

CAT EVENT RESPONSE

RIC has standby resources to deploy sufficient staff and equipment for catastrophic events to assess around 30 claims per day.

We have consulted on more than 8,000 restoration and remediation projects with ZERO claims of malpractice.

We have decades of relevant experience

Meet the team

Jeremy Stamkos Managing Director

With over thirty years of experience in the property restoration industry, Jeremy is RIC’s Principal Consultant and Managing Director. Jeremy serves on several industry association committees and dedicates a significant amount of his time helping to improve the industry through the development of best practice industry guidelines, standards and training. Jeremy is well known in the industry as a “critical” thinker and brings a much needed pragmatic yet science-based approach to restoration and remediation consulting.

Mac LasseterNSW/WA State Manager

Matthew WarrenVIC/SA/TAS State Manager

Andrew Govett QLD/NT State Manager

All of RIC’s assessments are conducted under the direct supervision of ACAC Council Certified Consultants & Investigators. All RIC Consultants have a minimum of ten years of experience in the insurance building and repair industry as builders, remediators or restorers.